Our Client Commitment, Serving with Integrity
We Are Here for You
The reason why Don Wales has dedicated his life to helping retirees navigate their retirement income journey is very personal to him. He often tells clients a story that is near and dear to his heart.
As a young boy, he witnessed a woman named Dorothy, who was widowed with two children, ages 10 and 11 struggle to work and raise her family. She worked for more than 25 years as a bank teller and then head teller. One day while at work, she even had a brush with violence and was marched to the vault at gunpoint by a gang of bank robbers. She was ultimately awarded $100 bonus for her bravery! Eventually, that bank was acquired by another bank and Dorothy retired with a pension of about $490 a month. Unfortunately, the successor bank failed and Dorothy’s pension was reduced to $169 a month. Dorothy Wales was Don’s mom.
Watching his mom’s life unfold the way that it did has had a huge impact on Don’s career path and gave him a first-hand glimpse into the importance of securing a solid financial and retirement future.
Our Client Commitment, Serving with Integrity
At Retirement Compass, our vision is to serve a prospective or actual client in a way that is in the best interest of the client. Our goal is to always assist those we meet in a way that helps fulfill their retirement goals and results in a successful retirement journey.
Our client pledge:
- We will never forget who owns and has the right to make decisions pertaining to their money.
- We will never stop serving our clients’ needs including the needs of their family and beneficiaries.
- We will, whether required by law or not, always serve in a manner that is Suitable and in The Best Interest of our Clients.

Why the compass?
The team at Retirement Compass chose the company name and compass logo to illustrate the services we provide to our clients.
Most people we meet have an idea of their income goals for retirement years, but many ask for our help in attaining those goals or destinations. We like to say that we meet our prospective clients where they are and help guide them to where they want to be. In that process we act as the compass to point the correct way forward to achieve their unique goals.
Many of our clients tell us that they want protection of their retirement savings with little to no risk. Most also have a concern that they may, without careful planning run out of income during their retirement and some have a strong desire to “leave something for the kids.” At Retirement Compass we have the tools, expertise, and professional approach to help with all these concerns. Let us be your Retirement Compass.
Professional Organizations and Recognitions

Individual Memberships
Don Wales has several times qualified for membership in Million Dollar Round Table, The Premier Association of Financial Professionals and has attained both Court of the Table and Top of the Table the two highest levels of MDRT.

National Association for Fixed Annuities
Don Wales is a member of the National Association of Fixed Annuities and has participated in educating members of The House of Representatives and United States Senate in Washington D. C.

National Ethics Association
Don Wales and Joy Peterson are both members of The National Ethics Association. National Ethics Association conducts background checks on all applicants for membership.
Protecting Your Retirement Affiliations

Insured Retirement Institute
The Insured Retirement Institute is an organization promoting financial choices for retirement that are insured by large life insurance companies. The institute distributes well researched articles and publications that share how the choice of safe financial products enhances consumers guaranteed lifetime income. The Insured Retirement Institute has academic as well as industry members.

Alliance for Lifetime Income
The Alliance for Lifetime Income is an organization involved in providing consumer and industry education and support on the benefits of selecting financial choices that are designed to provide lifetime income for retirees. Several of the Insurance companies and marketing organizations that we work with are founding members of the Alliance for Lifetime Income.